TERMS AND CONDITIONS

-	Payment of orders is on a C.O.D basis by cash, cheque, electronic fund transfer (proof of EFT on delivery).
-	A refundable deposit is charged on all orders.
-	Once the order has been collected and checked the balance of the deposit will be refunded.
-	All cheques are to be made payable to THE CROCKERY CUPBOARD CC
-	Bank details: Bank NedBank, Claremont Account name: The Crockery Cupboard Account number: 1046505548 Branch code: 104609

-	The hiring price is based on a one day hiring period.
-	Weekend orders are from Friday until Monday and are charged at one day's rate.

-	Hiring orders may be collected from our premises in Wetton.
-	Orders may be collected any time between 09h00 and 16h00, Monday to Friday.
-	Please confirm a collection time with us so that we can insure that someone will be around to meet you.
-	Returning orders must be returned between 09h00 and 12h00 or they will incur an additional charge of one day's hire.

-	Orders can be changed and cancelled up to 24 hours in advance.
-	Additions to an order are subject to stock availability.

-	Delivery charges are area dependent. Please contact us for delivery charges.
-	The delivery charge includes delivery and collection.
-	The delivery price does not include setting-up.
-	Delivery is to a ground floor venue. Any inaccessible or non-ground floor venue may incur an extra delivery charge.
-	A delivery note is to be signed when the order is delivered.

-	All broken, damaged, or missing items will be charged for at replacement cost.
-	These items are for the customer's additional expense.

-	The hiring items are the responsibility of the customer from time of delivery until collection.
-	All hiring items must be kept in a secure venue and away from areas where weather damage may occur.

-	All hiring, except linen, is to be washed and packed back into its respective containers.
-	An extra handling charge of R150 will be charged if the order is not packed in the respective containers & ready for collection.
-	All tables to be folded and chairs to be stacked.
-	Linen must be dry.
-	All orders must be made ready in the same place that it was delivered unless another arrangement has been made.
-	On collection of equipment a collection note must be signed. This note indicates that the order has been collected. The order is still to be checked for breakages, damage and missing items.